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Hours:   Mon-Fri 8:30am - 5pm   Sat 9am - 1pm      *Closed Sunday

Customer Service

If you’re looking for the best vacuum cleaner sales and services company in the Mankato, MN area, you have just found it. Give us a call today, and let us answer any questions you may have about Hilltop Vacuums Plus or the products and services we provide. We hope to hear from you soon!

  • We repair everything we sell – also almost everything everybody else sells
  • Clean up and tune up special for our customers recommended every 1-2 years
  • Drive up service: we’ll be glad to get your vacuum out of your car – or to your car – for you
  • All repairs will have service tag with dates that product was repaired
  • If you purchase from us, we have all the information on our internal system
    (at least since 2014!)
  • Just drop off vac during open hours and we will check it in.  We do the service work in order, so it may be a few days to around a week, it just depends on the current workload.  (No need to schedule appointment, unless below....) 
  • Same day service if needed because you live hour plus away (assuming parts are available)
    **  Must call and schedule days in advance **
      Preferable days are Tue, Wed, or Thu  - must leave vacuum for at least 3 hours or more, trying to avoid lunch hours

  • We will be glad to give you customer service like no other!

Return Policy
  • 7 day money back guarantee on all products sold (assuming the product is in like-new condition).  Return must be approved by Management before refund is issued.  If damaged, refund may be prorated.  
  • 30 day exchange and credit in store on all products sold (assuming the product is in like-new condition with all attachments present). Return/Exchange must be approved by Management.  If damaged, credit may be prorated.  
  • Money back on all service done at Hilltop Vacuums toward purchase of a NEW vacuum in our store with 90 days of service.

Check out our blog for information tips about vacuuming and cleaning your home

Contact Info